Preliminary Information Form

1. SELLER INFO

2. BUYER INFORMATION

3. SUBJECT

The subject of this Preliminary Information Form is to inform the BUYER in accordance with the provisions of the Law on the Protection of the Consumer and the Regulation on Distance Contracts regarding the sale and delivery of the goods and services sold through the website https://kurumsalhediyeci.com (“Website”) and whose quality and sales price are determined below.

4. DELIVERY OF PRODUCTS AND PAYMENT METHOD

4.1 In service sales through the website, instant performance and delivery is realized according to the nature of the service. In such a case, the invoice is sent to the buyer via a permanent data storage device.

4.2 In product sales through the website, the product shall be delivered to the delivery address specified by the buyer on the website or to the person / organization at the address directed by the buyer, together with the invoice, within 30 days at the latest. Delivery, shipping costs belong to the buyer. Delivery, shipping costs belong to the seller. If this obligation is not fulfilled, the buyer may terminate the contract. In case of termination of the contract, the seller shall return all collected payments to the buyer within 14 days from the date of receipt of the termination notice.

4.3 In cases where it is impossible to fulfill the performance of the goods or services subject to the order, the seller shall notify the buyer with a permanent data storage device within three days from the date of learning of this situation, and shall refund all payments collected, including delivery costs, if any, within fourteen days at the latest from the date of notification.

4.4 The buyer is responsible for checking the product as soon as he/she receives the product and when he/she sees a problem caused by the cargo in the product, he/she is responsible for not accepting the product and keeping a report to the cargo company official. Otherwise, the seller will not accept responsibility.

4.5 The Buyer may shop in installments by credit card through the website with its own contracted Bank. Shopping in this case is an installment payment opportunity provided directly by the aforementioned institution; sales realized within this framework are not considered installment sales for the parties to this contract.

5. GENERAL PROVISIONS

5.1 The Buyer agrees that he/she has read the preliminary information regarding the basic qualities, sales price, payment method and delivery of the products and services shown on the website and that he/she is informed and gives the necessary approval electronically.

5.2 The Seller is responsible for the delivery of the product subject to the contract in full, in accordance with the qualifications specified in the order and with warranty documents and user manuals, if any.

5.3 In the event that the product or service subject to the contract is contrary to the contract due to the fact that it does not have the features it should have on the website, the buyer may use one of the optional rights to return the contract by notifying that he is ready to return the goods sold, to retain the goods sold and to request a discount from the sales price in proportion to the defect, to request free repair of the goods sold at the seller’s expense, if it does not require an excessive expense, and if possible, to request the replacement of the goods sold with a defect-free replica. In the event that one of the rights of free repair or replacement of the goods with a defect-free equivalent is chosen, this request shall be fulfilled within a maximum of 30 working days from the date of this request to the seller. In cases where the buyer chooses the right to return from the contract or to discount the price in proportion to the defect, all of the price paid or the amount of the discount made from the price shall be returned to the buyer immediately. Liability for defective goods is subject to a statute of limitations of two years from the date of delivery of the goods to the buyer, even if the defect is discovered later. In cases where the buyer is aware or expected to be aware of the defect at the time of the conclusion of the contract, there shall be no breach of contract. The buyer’s optional rights against defects other than these are available as stated above.

5.4 If the product / service price is not paid by the buyer for any reason or canceled in the bank records, the seller will not be obliged to deliver the product / service.

6. RIGHT OF WITHDRAWAL

6.1 The buyer has the right to withdraw from the contract regarding the sale of goods/products within 14 days without any justification and without paying any penal clause. The right of withdrawal cannot be used in sales related to services performed instantly in electronic environment or intangible goods delivered to the buyer instantly.

6.2 The buyer must deliver the products for which the right of withdrawal will be exercised within the 14-day period, complete and undamaged, together with the box, packaging and standard accessories, if any. The right of withdrawal cannot be exercised if the product protection band is removed, damaged, there is a deficiency in the product-accessories or if the products are used or destroyed.

6.3 The buyer’s right of withdrawal starts on the day the contract is concluded for service contracts and on the day the buyer or the third party designated by the buyer receives the goods for product contracts. At the same time, the buyer may exercise the right of withdrawal within the period from the conclusion of the contract until the delivery of the goods.

6.4 In determining the right of withdrawal period; for products that are the subject of a single order and delivered separately, the day the buyer or the third party designated by the buyer receives the last product; for products consisting of more than one part, the day the buyer or the third party designated by the buyer receives the last part; in contracts where regular delivery of the product is made for a certain period of time, the day the buyer or the third party designated by the buyer receives the first goods.

6.5 The notification of the exercise of the right of withdrawal must be directed to the seller with a permanent data storage device before the expiration of the right of withdrawal period. You may exercise your right of withdrawal via our website https://kurumsalhediyeci.com, telephone number 0212 951 00 65 or e-mail bilgi@kurumsalhediyeci.com.

6.6 The Seller shall, within 14 days from the date of receipt of the notification that the buyer has exercised the right of withdrawal, refund all payments collected, including the delivery of the goods to the buyer, shipping costs, if any. The Seller shall make all such refunds in one lump sum in accordance with the payment instrument used by the buyer when purchasing and without any cost or liability to the buyer.

6.7 The buyer must send the goods back to the seller within 10 days from the date of the seller’s notification of exercising the right of withdrawal.

6.8 The Buyer cannot use the right of withdrawal in the following contracts:

1. a) Contracts for goods or services whose price changes due to fluctuations in financial markets and which are not under the control of the seller.
2. b) Contracts for goods prepared in accordance with the wishes or personal needs of the buyer.
3. c) Contracts for the delivery of perishable or expired goods.

ç) Of the goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; contracts for the delivery of those whose return is not suitable in terms of health and hygiene.

1. d) Contracts relating to goods that are mixed with other products after delivery and cannot be separated due to their nature.
2. e) Contracts for books, digital content and computer consumables provided in material media if the protective elements such as packaging, tape, seal, package are opened after the delivery of the goods.
3. f) Contracts for the delivery of periodicals such as newspapers and magazines, other than those provided under a subscription agreement.
4. g) Contracts for accommodation, transportation of goods, car rental, provision of food and beverages, and leisure time for entertainment or recreation, which must be concluded on a specific date or period.

ğ) Contracts for services performed instantly in electronic media or for intangible goods delivered instantly to the buyer.

1. h) Contracts for services whose performance is started with the approval of the buyer before the expiration of the right of withdrawal period.
2. FORCE MAJEURE

7.1 Force majeure (natural disaster, war, terrorism, insurrection, changing legislative provisions, seizure or strike, lockout, significant failure in production and communication facilities, etc.) shall be deemed as force majeure if it does not exist or cannot be foreseen on the date of entry into force of the contract, develops beyond the control of the parties, and makes it impossible for one or both parties to fulfill their obligations and responsibilities under the contract partially or completely or to fulfill them on time. The party in whom force majeure occurs shall notify the other party as soon as possible.

7.2 During the continuation of force majeure, the parties shall not be liable for any failure to fulfill their obligations. If the force majeure continues for 30 days, each party shall be entitled to unilaterally terminate the contract.

8. COMPETENT COURT IN CASE OF DISPUTE

8.1 Consumer Arbitration Committees are authorized up to the value announced by the Ministry of Customs and Trade, and in cases exceeding the value announced by the Ministry of Customs and Trade, Consumer Courts and Enforcement Directorates in the settlement of the buyer and seller are authorized.

9. DECLARATION OF ACCEPTANCE

9.1 The Buyer accepts and declares that he / she has read all the conditions and explanations written in the Preliminary Information Form on the Website, that he / she has prior knowledge of the basic features, qualities, sales price, payment method, delivery conditions, seller and all other issues related to the products / services subject to sale, that he / she has seen, read, accepted the content of all of them electronically on the website, and that he / she accepts and declares that he / she accepts these provisions by ordering the products / services by giving approval and acceptance permission to all of them electronically.